Privacy Policy — tike999
Your privacy matters at tike999. This Privacy Policy explains exactly what personal data we collect from players in Bangladesh, how we use and store it, who we share it with, and what rights you hold over your own information. We are committed to handling your data with transparency, care, and full respect for your privacy.
Privacy at a Glance
The cards below summarise tike999's core privacy commitments. They are provided for quick reference only and do not replace the full policy text in the sections that follow.
Minimal Data Collection
tike999 collects only the personal data that is strictly necessary to provide a safe, compliant, and high-quality gaming experience. We do not collect data speculatively or sell it to data brokers.
SSL Encryption
All data transmitted between your device and tike999.net is protected by 256-bit SSL encryption. Sensitive fields such as payment information and account credentials are encrypted both in transit and at rest.
Your Rights Over Your Data
You have the right to access, correct, and request deletion of your personal data held by tike999 at any time. Submit a data request by contacting [email protected] and we will respond within 30 days.
No Data Sales
tike999 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. Data shared with service providers is limited to what is necessary to deliver their specific function.
Cookie Control
tike999 uses essential, functional, and analytical cookies to operate the platform and improve user experience. You can manage non-essential cookie preferences at any time through your browser settings.
Defined Retention Periods
tike999 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Account data is typically retained for five years following account closure.
Data We Collect
When you register for an account, interact with the tike999 platform, or contact our support team, we collect personal data in the following categories. We collect only what is necessary and proportionate to the purposes described in this Privacy Policy.
| Category | Examples of Data Collected | Basis for Collection |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, National Identity Card number, passport number | Contractual necessity; KYC legal obligation |
| Contact Data | Email address, Bangladesh mobile number, residential address (city, district) | Contractual necessity; account communications |
| Financial Data | bKash/Nagad/Rocket wallet numbers, Visa/Mastercard last four digits, deposit and withdrawal transaction records, account balance history | Contractual necessity; anti-money-laundering obligation |
| Technical Data | IP address, device type, browser type and version, operating system, screen resolution, session timestamps | Legitimate interest in platform security and fraud prevention |
| Usage Data | Games played, bets placed, bet amounts, game session durations, bonus activations, login frequency | Legitimate interest; responsible gaming monitoring |
| Communications Data | Live chat transcripts, support email correspondence, feedback submissions | Legitimate interest in service quality and dispute resolution |
| Marketing Preferences | Email/SMS marketing opt-in status, preferred game categories, promotional engagement history | Consent (opt-in only) |
tike999 does not collect special category data (such as health data, biometric data, or political opinions) unless explicitly required for responsible gaming self-exclusion assessments, and only with your express consent in those limited circumstances.
We may also collect data from third-party identity verification providers engaged to assist with KYC compliance, and from payment processors such as bKash, Nagad, Rocket, and Upay solely for the purpose of confirming the status and ownership of transactions. In all such cases, third-party providers are contractually bound to handle your data in accordance with applicable data protection standards.
How We Use Your Data
tike999 uses the personal data we collect for the following specific purposes. We process your data only where we have a lawful basis to do so, which will be one of: contractual necessity, compliance with a legal obligation, our legitimate interests, or your consent.
Account Management & Service Delivery
Your identity, contact, and financial data are used to create and maintain your tike999 account, process deposits and withdrawals in Bangladeshi Taka, verify your identity and age as required before withdrawal, communicate important account notices (including security alerts, deposit confirmations, and withdrawal updates), and provide personalised game recommendations based on your activity history.
Legal Compliance & Fraud Prevention
tike999 is legally obligated to conduct Know Your Customer (KYC) verification and anti-money-laundering (AML) screening on all registered accounts. Your identity and financial data are used to fulfil these obligations. Technical and usage data are analysed by our fraud detection systems to identify suspicious patterns including multi-accounting, bonus abuse, bot activity, and unusual transaction behaviour. Where fraudulent activity is confirmed, relevant data may be shared with law enforcement as required by applicable law.
Responsible Gaming Monitoring
tike999 takes its duty of care towards players seriously. Usage data — including session lengths, betting frequency, deposit patterns, and self-exclusion history — is monitored by our responsible gaming team to identify players who may be at risk of gambling-related harm. Where indicators of problem gambling are detected, a tike999 support agent may proactively contact the player via their registered email address. This processing is carried out in the legitimate interests of player welfare and is not used for marketing purposes.
Marketing Communications
With your explicit consent at registration (or at any subsequent point where you opt in), tike999 may send you promotional communications about new games, reload bonuses, BPL and IPL cricket betting offers, seasonal Eid and Pohela Boishakh promotions, and VIP tier upgrades. You can withdraw your marketing consent at any time by clicking the unsubscribe link in any marketing email, or by contacting [email protected]. Withdrawal of marketing consent does not affect the lawfulness of processing carried out prior to withdrawal.
Platform Improvement
Aggregated and anonymised usage data is used to analyse platform performance, identify popular game categories, improve navigation flows, and inform decisions about new features. This analysis does not involve individual-level profiling for automated decision-making purposes.
Data Sharing & Third Parties
tike999 does not sell your personal data to any third party. We share personal data only in the limited circumstances set out below, and only to the extent strictly necessary for each specified purpose.
Game Software Providers
To deliver casino games and sports betting products, tike999 passes session tokens and game-round identifiers to third-party game providers including Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe, and Ezugi. These providers receive only the minimum data necessary to initiate and resolve a game session. They do not receive your full identity or payment details. All tike999 game providers are contractually bound to process data only for the purpose of game delivery and are prohibited from using player data for their own marketing purposes.
Payment Processors
To facilitate deposits and withdrawals in BDT, tike999 shares transaction reference data with payment processors including bKash, Nagad, Rocket, Upay, and the relevant card networks (Visa, Mastercard). The data shared is limited to what is necessary to initiate and confirm each transaction. tike999 does not store full card numbers. Payment processors operate under their own privacy policies and are subject to the regulations of Bangladesh Bank and relevant financial authorities.
Identity Verification Partners
To fulfil KYC and AML obligations, tike999 may share identity documents and personal details with licensed third-party identity verification service providers. These providers verify the authenticity of documents and check names against sanctions and politically exposed persons (PEP) lists. They act as data processors under contract with tike999 and are not permitted to use your data for any other purpose.
Legal & Regulatory Authorities
tike999 will disclose personal data to law enforcement agencies, courts, or regulatory bodies where required to do so by applicable law, by court order, or where tike999 reasonably believes disclosure is necessary to protect the rights, property, or safety of tike999, its players, or the public. Where legally permitted, tike999 will notify the affected player of such a disclosure.
Business Transfers
In the event of a merger, acquisition, or sale of all or part of tike999's business, player data may be transferred to the acquiring entity as part of the transaction. In such circumstances, tike999 will provide reasonable advance notice to affected players via the email address registered on their tike999 account, and the acquiring entity will be required to honour the commitments set out in this Privacy Policy.
Cookies & Tracking Technologies
tike999 uses cookies and similar tracking technologies (including local storage and session storage) to operate the platform, remember your preferences, maintain your authenticated session, and analyse aggregate usage patterns. This section explains each category of cookie we use and how you can manage your preferences.
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Maintain your login session, prevent CSRF attacks, load-balance traffic, enforce security headers | No — required for the platform to function |
| Functional | Remember your language preference, last-visited game category, preferred deposit method, and responsible gaming session limit settings | Yes — disabling may reduce personalisation |
| Analytical | Measure page load times, track aggregate navigation flows, identify high-exit pages, inform platform improvements (data is anonymised before analysis) | Yes — via browser settings |
| Marketing | Track whether you arrived at tike999 via a promotional link; attribute bonus eligibility to the correct campaign (no cross-site tracking) | Yes — via browser settings or contacting support |
Most web browsers allow you to control cookies through their settings preferences. You can typically instruct your browser to refuse all cookies, accept only first-party cookies, or alert you before accepting a cookie. Disabling strictly necessary cookies will prevent you from logging in to your tike999 account and using real-money features of the platform.
tike999 does not use third-party advertising cookies or cross-site tracking pixels. The analytical tools we use operate on anonymised, aggregated data and do not identify individual players. We do not participate in any advertising networks that track your behaviour across other websites.
Data Retention & Storage
tike999 retains personal data for no longer than is necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory, or accounting obligations. The following retention periods apply as a general guide:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account & Identity Data | 5 years from account closure | AML regulatory obligation; dispute resolution |
| Financial Transaction Records | 7 years from transaction date | Accounting and tax record-keeping obligations |
| KYC Documents | 5 years from account closure | AML and identity verification regulatory obligation |
| Game & Betting History | 3 years from account closure | Dispute resolution; responsible gaming review |
| Support Communications | 2 years from last contact | Service quality; dispute resolution |
| Marketing Preferences | Until opt-out, then deleted within 30 days | Consent-based — removed on withdrawal of consent |
All personal data held by tike999 is stored on servers protected by industry-standard physical and logical access controls. tike999 does not use public cloud storage for unencrypted personal data. Where data must be stored beyond the periods noted above due to an ongoing legal dispute or regulatory investigation, tike999 will retain only the minimum data necessary for that specific purpose and will delete it promptly upon resolution.
Data Security Measures
tike999 implements a layered set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. While no online system can guarantee absolute security, tike999 maintains the following controls as a baseline standard:
- Transport Layer Security (TLS 1.3): All data exchanged between your browser and tike999.net is encrypted in transit using TLS 1.3 with 256-bit AES encryption. The padlock icon visible in your browser's address bar confirms an active secure connection.
- Data Encryption at Rest: Sensitive personal data including identity documents, payment references, and account credentials are stored in encrypted form. Encryption keys are managed separately from the encrypted data.
- Access Controls: Access to personal data within tike999 is restricted on a strict need-to-know basis. Staff members are granted the minimum level of access required to perform their specific role. All internal data access is logged and audited.
- Two-Factor Authentication (2FA): tike999 offers optional two-factor authentication for player accounts. Players are strongly encouraged to enable 2FA via their account security settings to add an additional layer of protection to their tike999 login.
- Intrusion Detection: tike999's infrastructure is monitored continuously by automated intrusion detection and anomaly alerting systems. Any suspicious access patterns trigger immediate investigation by the security team.
- Staff Training: All tike999 staff who handle personal data receive regular data protection and security awareness training. Staff with elevated data access are subject to enhanced background screening.
- Vendor Security Assessment: Third-party service providers who process personal data on behalf of tike999 are subject to security assessments before onboarding and are contractually bound to maintain security standards consistent with tike999's own requirements.
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, tike999 will notify affected players via their registered email address without undue delay, and in any case within 72 hours of becoming aware of the breach. The notification will describe the nature of the breach, the categories of data affected, the likely consequences, and the steps tike999 has taken or proposes to take to address the breach.
Your Privacy Rights
tike999 respects your rights over your personal data. The following rights are available to all registered tike999 players. To exercise any of these rights, contact us at [email protected] with the subject line "Privacy Rights Request" and we will respond within 30 calendar days.
- Right of Access: You have the right to request a copy of all personal data tike999 holds about you, together with information about how it is used, where it is stored, and who it has been shared with. We will provide this in a structured, commonly used, machine-readable format upon request.
- Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it. Account details such as your email address and residential city can also be updated directly by contacting [email protected].
- Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you withdraw consent, or where you object to processing and there are no overriding legitimate grounds. Note that tike999 may be required by law to retain certain data (such as financial transaction records and KYC documents) for specified periods even following an erasure request.
- Right to Restriction: You may request that tike999 restrict the processing of your personal data in certain circumstances — for example, while the accuracy of data is being contested, or while an objection to processing is being assessed.
- Right to Data Portability: Where processing is based on your consent or on a contract with you, and is carried out by automated means, you have the right to receive your personal data in a structured, machine-readable format and to transmit it to another controller.
- Right to Object to Marketing: You have the absolute right to object to the processing of your personal data for direct marketing purposes at any time. tike999 will cease marketing communications immediately upon receipt of a valid objection.
- Right to Withdraw Consent: Where tike999 processes your data on the basis of consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal.
tike999 will not charge a fee for handling privacy rights requests unless a request is manifestly unfounded, excessive, or repetitive, in which case a reasonable administrative fee may be applied or the request may be refused, with written reasons provided to the requester.
Contact & Data Queries
If you have any questions about this Privacy Policy, wish to exercise any of your privacy rights, have a concern about how tike999 handles your personal data, or wish to raise a data protection complaint, please contact the tike999 support and data team using the details below.
Email: [email protected]
Subject Line: "Privacy Rights Request" or "Data Protection Complaint"
Response Time: Within 30 calendar days
Support Hours: 24/7 — 00:00 to 24:00 Bangladesh Standard Time (BST, UTC+6)
tike999 takes all data protection complaints seriously. Upon receipt of a complaint, we will acknowledge it within five business days and provide a substantive response within 30 calendar days. If you are not satisfied with our response, you have the right to escalate your complaint to the relevant data protection authority or to seek judicial remedy through the appropriate courts.
tike999 reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or the services we offer. Where material changes are made, we will notify registered players via the email address associated with their tike999 account at least 14 days before the changes take effect. The effective date at the top of this page will be updated to reflect the date of the most recent revision. Continued use of the tike999 platform following notification of changes constitutes acceptance of the revised Privacy Policy.
This Privacy Policy was last reviewed and updated on 1 January 2026 and supersedes all previous versions. If you are a player who registered with tike999 prior to this date, this revised Policy applies to all personal data we hold about you as of the effective date stated above.
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